iCook Privacy Policy
Effective Date: March 4, 2025
Last Updated: March 4, 2025
At iCook, protecting your privacy is our priority. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our platform, including our website and mobile app.
1. Information We Collect
We collect information to provide and improve our services, including:
- Personal Information: Name, email, phone number, address.
- Payment Details: Credit card or payment method information.
- Usage Data: How you interact with iCook’s platform.
- Location Data: To facilitate delivery and service availability.
2. How We Use Your Information
Your information helps us to:
- Process orders and payments securely.
- Connect customers with local cooks and delivery riders.
- Improve our services and user experience.
- Send important updates and promotional offers (with your consent).
3. Sharing Your Information
We do not sell your personal data. We may share information with:
- Verified cooks and delivery partners to complete your orders.
- Service providers who assist us in operations, under strict confidentiality.
- Authorities if required by law or to protect rights and safety.
4. Data Security
We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure.
5. Your Rights
You have the right to:
- Access, update, or delete your personal information.
- Opt out of marketing communications at any time.
- Request data portability or restriction of processing.
6. Cookies and Tracking
iCook uses cookies and similar technologies to enhance your experience. You can control cookie preferences via your browser settings.
7. Children’s Privacy
Our services are not directed at children under 18. We do not knowingly collect data from minors.
8. Changes to This Policy
We may update this Privacy Policy occasionally. Changes will be posted here with the effective date.