iCook Terms of Service
Effective Date: March 4, 2025
Last Updated: March 4, 2025
Welcome to iCook. These Terms of Service (“Terms”) govern your use of our platform, including the app and website. By using iCook, you agree to these Terms.
1. About iCook
iCook is a local food delivery platform in Morocco connecting customers with verified home cooks offering homemade meals.
2. Eligibility
You must be 18 or older to use iCook and legally capable of entering into a contract.
3. User Roles
a. Customers
Customers can browse, order, and pay for meals prepared by local cooks. Availability depends on location.
b. Cooks
Cooks offer homemade meals after verification and must comply with local food safety laws.
c. Delivery Riders
Riders deliver food safely and promptly, following delivery guidelines.
4. User Responsibilities
- Provide accurate information.
- Use the platform lawfully.
- Avoid fraudulent or harmful activities.
- Respect others on the platform.
5. Orders and Payments
- Payments are secure.
- Prices include taxes unless stated.
- Orders are non-refundable unless there is a serious issue.
6. Commission and Earnings
iCook takes a [insert %] commission per order. Payments are made on a regular schedule.
7. Delivery Policy
Delivery times vary based on location, weather, and order volume.
8. Account Termination
Accounts violating Terms or posing risks may be suspended or terminated.
9. Intellectual Property
All content and branding belong to iCook. Unauthorized use is prohibited.
10. Limitation of Liability
iCook is not liable for allergies, delays, or actions of cooks and riders. Use at your own risk.
11. Privacy Policy
See our Privacy Policy for data handling practices.
12. Governing Law
These Terms follow the laws of the Kingdom of Morocco and disputes are handled in Casablanca courts.
13. Modifications
iCook may update these Terms anytime; changes will be posted with an updated date.
Contact Us
Questions? Email us at [email protected] or visit us in Casablanca, Morocco.